Terms & Conditions

These Terms and Conditions ("Terms") govern your use of the Hifi Internet website and services. By accessing or using our website, products, or services, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our services.

1. Service Overview

Hifi Internet offers broadband Internet, digital TV, and home phone services to residential customers. All services are subject to availability and may vary depending on your location.

2. Eligibility

You must be at least 18 years old to subscribe to or use our services. By signing up, you affirm that you have the legal capacity to enter into this agreement.

3. Account Registration

4. Service Usage

5. Equipment

We may provide or lease modems, routers, or set-top boxes as part of our service plans. All leased equipment remains the property of Hifi Internet and must be returned upon termination of service.

6. Fees and Payments

7. Installation and Access

You grant us permission to enter your premises during reasonable hours to install, maintain, or remove equipment necessary for service delivery.

8. Termination

You may cancel your service at any time by contacting our customer support. Hifi Internet may suspend or terminate your service with or without notice for reasons including but not limited to payment issues or violation of these Terms.

9. Limitation of Liability

Hifi Internet is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. Our liability is limited to the amount you paid us in the previous 30 days before the event giving rise to the liability.

10. Service Modifications

We reserve the right to modify or discontinue our services at any time, with or without notice. Any such changes will be posted on our website.

11. Intellectual Property

All trademarks, logos, and content on the Hifi Internet website are owned or licensed by Hifi Internet and are protected by intellectual property laws. You may not copy, reproduce, or distribute our content without permission.

12. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.

13. Governing Law

These Terms are governed by applicable federal and state laws. Any disputes will be resolved in the appropriate jurisdiction where Hifi Internet operates.

14. Contact Information

If you have any questions or concerns regarding these Terms, please contact us:

Last Updated: August 2025

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Help & Support

  • Our dedicated support team is available 24/7 to assist you with service inquiries, technical issues, and account management.
  • support@hifiinternet.com
  • +1 866 784-4584

The information provided on the Hifi Internet website (hifiinternet.com) is for general informational purposes only. While we strive to keep all content accurate and up to date, we make no representations or warranties of any kind—express or implied—regarding the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the site for any purpose.

Any reliance you place on such information is strictly at your own risk. Hifi Internet disclaims any liability for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss arising from data loss or business interruption resulting from the use of this website.

This website may contain links to third-party websites not controlled or maintained by Hifi Internet. We are not responsible for the content, availability, or reliability of any external sites. The inclusion of such links does not imply an endorsement or recommendation of the views expressed within them.

While we make every effort to keep the website operational, Hifi Internet is not responsible for and will not be liable for temporary unavailability due to technical issues beyond our control.

Service availability, pricing, promotional offers, and features may vary by location and are subject to change without notice. All product names, logos, brands, and trademarks are the property of their respective owners and used for identification purposes only.

By using this website, you agree to this disclaimer and our Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of the website and associated services.

All product and service information is subject to change without prior notice. Hifi Internet is not responsible for typographical errors or service disruptions due to circumstances beyond our control. For the latest offers, availability, and service terms, please contact our support team.